ORGB 4th Edition By Debra L. Nelson – Test Bank

Overview

1. If a person can affect the thoughts, behavior, and feelings of another person, she has:
a. influence.
b. power.
c. authority.
d. dominance.

ANSWER: a
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.11.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge

2. The range in which attempts to influence the employee are perceived as legitimate and are acted on without a great deal of thought is known as:
a. the principal/agent range. b. agency theory.
c. the zone of indifference. d. congruency.

ANSWER: c
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.11.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Individual Dynamics
KEYWORDS: Bloom’s: Knowledge

3. Enlarging an individual’s zone of indifference is best accomplished through:
a. authority. b. politics.
c. power.
d. leverage.

ANSWER: c
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.11.01
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Comprehension

4. Donald Carty, the former CEO of American Airlines, wrestled approximately $1 billion in concessions from the labor union to keep American Airlines from going bankrupt. Unfortunately, Carty had to resign because he was providing special pension trust funding and huge retention bonuses for executives. Which of the following forms of power is being unethically used here?
a. Expert power
b. Coercive power
c. Referent power
d. Reward power

ANSWER: d DIFFICULTY: Challenging LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Reflective Thinking STATE STANDARDS: United States – Ohio – DISC: Ethical Responsibilities KEYWORDS: Bloom’s: Application

5. is an elusive power based on interpersonal attraction and is often associated with charismatic individuals.
a. Reward power
b. Legitimate power
c. Referent power
d. Expert power

ANSWER: c
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Individual Dynamics
KEYWORDS: Bloom’s: Knowledge

6. Assume you are a senior accounting major. A friend who is taking a Principles of Accounting course seeks you out for tutorial assistance. This is an example of power.
a. reward b. expert
c. referent d. legitimate

ANSWER: b
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Reflective Thinking STATE STANDARDS: United States – Ohio – DISC: Leadership Principles KEYWORDS: Bloom’s: Application

7. Of the five forms of power, has the strongest relationship with performance and satisfaction.
a. reward power
b. legitimate power
c. referent power
d. expert power

ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Comprehension

8. is similar to authority and is based on position and mutual agreement.
a. Expert power
b. Legitimate power
c. Reward power
d. Coercive power

ANSWER: b
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Leadership Principles
KEYWORDS: Bloom’s: Knowledge

9. In the context of intergroup sources of power, if a group’s functioning is important to the organization’s success, it
has:
a. high centrality.
b. nonsubstitutability.
c. control of critical resources.
d. the ability to cope with uncertainty.

ANSWER: a
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Group Dynamics
KEYWORDS: Bloom’s: Comprehension

10. In the context of the sources of intergroup power, the key to the strategic contingency factors is:
a. authority. b. influence.
c. uncertainty. d. dependency.

ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.11.02
NATIONAL STANDARDS: United States – BUSPROG: Analytic
STATE STANDARDS: United States – Ohio – DISC: Group Dynamics
KEYWORDS: Bloom’s: Comprehension